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Archdiocese of Southwark Safeguarding Team Learn & Improve Survey

The Safeguarding Team are constantly striving to learn and improve their services. Please can you take a few moments to complete this safeguarding survey

Why did you make contact with the Safeguarding Team

Survivor

Victim

Clergy

PSR Enquiry

DBS Enquiry

Volunteer Training

Complaint

General Enquiry

Other

How quickly did the safeguarding team respond to your enquiry?

Immediately

within the hour

within 24 hours

2+ Days

7+ Days

If you were engaged in prolonged contact with the safeguarding team – how would you assess their communication with you?

Did the safeguarding team keep to an agreed timescale during your contact with them

Yes

Not sure

N/A

Who was your main point of contact within the safeguarding team

Mary-Jane Crowley

Allison Hamer

Christine Acons

Natalie Norris

Mika Murai

Rate your overall experience with this person

Please enter a number from 1 to 10.

1 being weak – 10 excellent

If you wish to add further feedback please write here:

If you are a victim, survivor or are reporting an allegation of abuse, please continue with the surrey questions below. If not please go to the bottom of the survey and click on submit

Untitled

If you are someone who contacted the safeguarding team to report a concern or abuse or someone who has been harmed by abuse – please can you answer the following questions. What was your overall impression of your engagement with the safeguarding team?

Did the team explain their role and the position of the Catholic Church at the beginning of their engagement with you

Yes

not sure

N/A

How Supportive were the safeguarding team in the management of the concern/disclosure/complaint that you raised

Please enter a number from 1 to 10.

1 poor – 10 very supported

If you wish to explain further please detail below

How do you feel your concern/disclosure/complaint was managed?

Any learnings for the safeguarding team to improve their service?

Thank you for taking the time to give us this valuable feedback

Name

First Last

If you wish please leave your details